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Thank you for choosing Etherion Designs for your digital gaming asset needs. As a provider of digital products, we understand the importance of customer satisfaction. This policy outlines the guidelines for refunds and returns for digital products purchased from our website.

  1. Refunds Policy: 1.1. Eligibility: Our refund policy lasts for 30 days from the date of purchase. To be eligible for a refund, the product must meet the following conditions: a. You must have a valid reason for requesting a refund, such as: – The product is defective or corrupted, preventing its intended use. – The product does not meet the description or specifications as advertised on our website. b. You must contact our customer support team at [email protected] within the 30-day refund period to initiate the refund process. c. The product should not have been downloaded, used, or accessed after the refund request.

    1.2. Refund Process: Once your refund request is received and approved, we will process the refund to your original payment method within 7 days. Please note that processing times may vary depending on your payment provider.

    1.3. Download Access: Upon approval of the refund, you agree to forfeit any right to access or use the digital product for which the refund has been issued. We may take appropriate measures to revoke access to the product.

    1.4. Non-Refundable Products: Some products are exempt from being refunded. These include: a. Products requested for a refund after the 30-day refund period has elapsed. b. Products that were offered as free downloads. c. Products that have been modified, resold, or redistributed by the user.

  2. Returns Policy: 2.1. As we exclusively sell digital products, physical returns do not apply. Once a digital product is purchased and downloaded, it cannot be returned to us.

  3. Support and Assistance: 3.1. Our customer support team is available to assist you with any technical issues you may encounter while using our products. If you experience any difficulties, please reach out to our support team at [email protected].

  4. Changes to the Policy: 4.1. Etherion Designs reserves the right to update or modify this Refunds and Returns Policy at any time without prior notice. Changes to the policy will be effective from the date of posting on our website.

By purchasing and downloading our digital products, you agree to abide by this Refunds and Returns Policy. If you have any questions or concerns regarding this policy, please do not hesitate to contact our customer support team for further clarification.

Terms and Conditions
Refund and Returns Policy
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